Frequently Asked Questions

Why are some channels not available in my area?

Some content is limited to specific countries by the owner of the content due to content licensing restrictions based on geographical location.

Does netTALK TV work for Android devices?

netTALK TV works for most Android devices, however due to the high volume of Android devices and the inherent differences in their specifications, not all are compatible with netTALK TV.

Does netTALK TV work with the Apple iPhone or iPod Touch?

To access netTALK TV from your iPhone or iPod Touch, open your Safari web browser and login to the netTALK TV application, once you are inside, select the share button in the Safari browser and then select "Add to Home Screen". Close the Safari browser and select the new netTALK TV icon on your home screen. From now on you will access netTALK TV using this icon. (If you don’t login this way, the app will not run in full-screen mode and will be displayed incorrectly. You should always launch the app from the home screen icon.)

How come the Hulu videos do not auto start?

Hulu videos do not have an auto start function; therefore you must push the play button to watch Hulu videos. If your channel encounters a Hulu video while playing, it will automatically stop and expect for you to click the play button to continue. This is a Hulu restriction.

Should I be concerned about streaming video over my 3G network?

Depending on your cell phone/Internet provider, you may or may not get charged for data usage. Contact your provider to ensure you do not get charged for data usage.

Why are some videos available on one of my devices and unavailable on another device?

Some content may not appear on all devices. If your device does not support specific content it will not be viewable from the app. Some of the common examples are Flash encoded content not supported on Apple devices. Also, Hulu content is not supported by Android devices.

I am having problems registering for netTALK TV on my iPhone. Am I doing something wrong?

The ideal way to register for netTALK TV is by using your personal computer. We are constantly improving our content and processes and are working to improve the interface on smartphones. Stay tuned for more features to come!